Studio Policies

Unfinished Items

Effective January 1, 2020:

Painters who do not finish their piece on the same day they start it will take their piece home and return with it to finish painting at their convenience.

Glazed staff will safely wrap your unfinished piece in tissue and put it in a bag with the receipt attached. When you return to finish you must present the piece and the accompanying receipt. You will be charged a $10 studio fee per piece for each day that you come back to paint.

Once your piece leaves our studio we are not responsible or liable for any breakage or damage.

Pottery Pick-Ups

Effective January 1, 2020:

 All pieces take 7-10 days from the day they are completed to be fired in our kiln. The pick-up date for your pieces will be noted on the bottom of your receipt.

Painters will have six (6) weeks from the date listed on their receipt to pick up their pieces. We do not call when your piece is finished unless you make a special request. If you cannot return to pick up your items, they can be shipped to you at your expense. 

All unclaimed pottery becomes the property of Glazed and will be sold auction-style to raise money for a local charity every quarter. 

Shipping

Effective April 3, 2020

We offer standard or expedited shipping to the continental US on all Glazed To Go orders. We ship via USPS and shipping costs are calculated by weight and distance of travel. All items are packed in recycled shipping materials.

 

Pottery pieces that need to be kiln fired must be returned to Glazed at the expense and convenience of the customer. You can choose to ship your items back to the studio or you may drop them off.

 

Fired pieces can be picked up in person or can be shipped to the customer. Please see our Pottery Pick Up Policy for additional information.

 

 

BYOB

We are BYOB friendly. Guests are welcome to bring their own beer or wine. Hard liquor is strictly prohibited. All patrons consuming alcohol MUST provide a valid ID. Our staff reserves the right to ask you to leave in the event that you are abusing this policy. 

We appreciate your understanding and continued support!